Guest Post from Cathy

It pays to be a wise and proactive consumer. I have been an advocate for years now. Even if I don’t hear back from companies after I have filed a complaint or a dissatisfaction of their product, I still feel better by voicing my opinions. I don’t think enough people speak up.
Anyway, I have gotten good results over the years because of my customer/consumer actions.

Recently I purchased a Revlon Colorstay lipstick and it had a defective brush on the lipgloss side.
So, I still had the box and I e-mailed the company about it. We talked on the phone as she wanted the code off of the tube.
I told her that if they wanted it back, I would send it to them in a self address’d stamped envelope from them.
She said that wasn’t necessary and they sent me a $10.00 gift certificate!

I never used to be as strong as I am now, I think it comes with age and maturity and wisdom.
I love my life and I love where I am in it also! I am a more confident woman ~ hear me roar! lol!

    Have you had good results contacting companies about their products or customer service? I’d love to hear about it. Post below.

20120729-073907.jpg